Contact & support

Talk to a person, not a ticket queue

There are two of us and we both answer. That includes Saturdays, because Saturday is when a bridal store actually needs help.

Sales & demos
Usually answered within a few hours
hello@ringups.com
Support, existing stores
Seven days a week, founders on the other end
support@ringups.com
Designers & vendors
Partnerships and catalogue data
partners@ringups.com
System status
Incidents posted publicly, with a written follow-up
status.ringups.com
Response times, stated
Store down, cannot take paymentSame hour, any day
Something wrong on a SaturdaySame day
How do I do XWithin a day
Feature requestAn honest yes, no, or when
Send us a note
NO FORM ROBOTS
Goes to hello@ringups.com — answered by a founder, usually within a few hours.
Rather just book the call?
Fifteen minutes, your own gowns on screen, pick a slot yourself.
Might already be answered
23 questions on price, migration, security and what isn't built yet.
Where we are

Kelowna, British Columbia — above a bridal store

RingUps is built where it's used. Cande Bridal Boutique is downstairs, which is why bug reports tend to get fixed the same week: we run into them ourselves on a Saturday.

If you're ever in the Okanagan, come and see the software running in a real store rather than on a screen share.

Cande Bridal Boutique interior

The support line is two people who have made the "your gown is going to be late" phone call themselves.

Meet the founders →

See your own gowns imported, live

Fifteen minutes on your own data. No script, no pressure, no contract on the call.

Book a demo See pricing first