Cande Bridal Boutique — Kelowna, BC

The store that set the rules

Cande Bridal is a single-location boutique that has been Diana and Adriana's own store for years — and it's the first store fully running RingUps in production. Every one of its 2,902 bride records moved over, along with 3,820 appointments, 1,391 historical orders worth $2,275,597.72, 2,341 payments, its supplier and purchase-order history, and 427 gown photos pulled off the old vendor's servers into the store's own storage.

Cande's own alterations rule — a gown needs to be in-store at least 28 days before the wedding — became the default buffer in RingUps' deadline engine, because it's a rule that actually holds up under a full bridal season rather than one invented in a product meeting.

Before the migration, that rule lived in a spreadsheet and in Adriana's head. Deadlines were checked by opening the file on Monday morning and hoping nothing had slipped since Friday. Alterations lived on sticky notes attached to garment bags, and the answer to "where are we with her gown?" was usually "let me go look."

Now the deadline is attached to the order itself. When a designer's ship date moves, the affected gowns surface in the morning brief instead of being discovered three weeks out. Deposits stay on the liability side of the books until the gown actually leaves the store. The alterations workroom is built and the store is moving onto it this season — Bridal Web had no workroom at all, so there was nothing to migrate.

What actually happened, hour by hour

Two orders slipped. Both were caught.

Designers still move their dates — no software stops that. The difference is both slips surfaced weeks early, with enough room to rush the order instead of calling the bride.

We told her not to collect on $141,807.75

Bridal Web records a reversal with both a negative quantity and a negative price, so it reads back as a charge. Across 59 orders that was 93 lines mis-signed — roughly 78% of an apparent $384,659.89 receivable was an artefact of the export, not money anyone owed.

Month end stopped being a guess

Deposits held, revenue recognized at delivery, and a close the bookkeeper could reconcile without asking which gowns had actually gone out.